How long has AccuStat been in business?
AccuStat has been in business since 2001.

Where is AccuStat located?
AccuStat is located just outside of San Antonio, Texas. We specialize in
physician (M.D. and D.O.) billing for Texas-based providers.

Which payers can AccuStat process claims for?
AccuStat process claims in all 50 states for claims that are third party payers including Government (Medicare, Medicaid, Champus, Tricare), private insurance, HMOs and PPOs. There are over 3000 payer
organizations nationwide that are connected to AccuStat via our dual clearinghouse operations. We handle all insurance and workers comp. payers.

Tell me more about this low claim rejection rate.
AccuStat triple checks each claim. First the claim is visually checked for obvious errors and omissions. Next, the claim is entered into our software locally. The software checks coding and medical necessity matching of CPT and ICD-9 codes. Finally, the claim is transmitted to our clearinghouse which conducts a third check of completeness and coding correctness. If the claim passes the triple check, it is then transmitted to the payer. For claims that are sent on to payers, the claim rejection rate averages less than 5%. The 95% of the claims that are accepted are paid to you in 10-14 days from submission. Any claims that are rejected, are promptly corrected and resubmitted. The most common rejection reason for AccuStat claims is incorrect patient insurance information.

Are there any types of claims that AccuStat does not process?
Yes. AccuStat does not process dental claims.

Is AccuStat just a claims processing company?
No. AccuStat is a practice management consulting company. Our goal is to make your practice worthwhile to the owners. We monitor cash flows, expenses and provide ongoing support and recommendations to streamline and improve your cash flow. All our operations managers have at least masters degrees in the healthcare field. Our Chief Operations Manager holds an M.B.A. from Boston University and has spent over 15 years in the healthcare arena. We know your business and want to help you make it better.

Do you have Electronic Medical Records (EMR) capability?
Yes. AccuStat is capable of integrating with a wide variety of EMR sys- tems including the most popular, MediNotes-e system. AccuStat helps you integrate the system, trains your staff and integrates billing opera- tions. EMR is only available to clients who choose AccuStat for their billing services. EMR pricing varies based on your needs. Call an AccuStat op- erations manager at 877-870-2678 to discuss your EMR needs.

Does AccuStat specialize in my type of claims?
AccuStat specializes in solo and group physician practices.

I am an emergency room physician. How will I send lab results and imaging data to the insurance companies?
Normally, when AccuStat sends claims, the claim data is all that is required. If a payer requests further documentation, AccuStat will contact your office for the requested documentation and handle all communications with the payer. Naturally, EMR clients will have all the necessary documentation within the EMR system and no action will be required of the client.

Does AccuStat provide credentialing services?
Yes. Credentialing/contracting services are provided for clients who choose AccuStat for future claims and billing services. We only credential AccuStat clients.

Is AccuStat HIPAA compliant?
Yes, we are fully HIPAA compliant and fully guarantee patient data confidentiality. Further, AccuStat uses two dual-server systems which are located in different buildings to back up all data. Data is automatically backed up every sixty seconds.

Does AccuStat use a Clearinghouse?
Yes, AccuStat uses two clearinghouses: Per-Se Technologies and THIN. Per-Se has state-of-the art claims processing and is the third largest clearinghouse in the United States. THIN is the largest clearinghouse in the State of Texas and processes claims all over the U.S. We will determine the appropriate system to run your accounts on.

How can I track the status of my account?
AccuStat provides several different monthly reports that will give you detailed information on your account. As an option, you can have on-line access to your account and generate your own reports whenever you like. You will be given a restricted access code directly into our main server which is processing all your claims. The charge for on-line access is $75 per month.

How will AccuStat be handling my money?
AccuStat does not handle your money. Payments are sent directly to you from the insurance companies or other payers. We do require all Explanation of Benefits/Payments (EOBs) forms be sent to AccuStat for account maintenance.

What is the paperwork flow like?

For non-EMR clients, You (the client) will send AccuStat the following:

• Patient Information Sheet (for new patients) and a Superbill by fax
• All "Explanation of Benefit/Payment" statements received by insurance companies
• Any changes to your account (address, provider numbers)

AccuStat will send the following to you:

• Seven Monthly Reports
• Payments will be sent by insurance companies & patient directly to you
• Monthly Invoice for AccuStat charges

How much does AccuStat charge?
There is a set-up fee of $500. After that, you are charged a percentage of the money you receive from insurance companies and patients. An optional charge of $75 per month is added if the you chose to have online access to your accounts. Click here for our fee schedule.

Is AccuStat a collections service?
No. AccuStat bills the patients three times before considering going to the "collections" phase. If collection handling is requested by the client (you), there will be an additional charge for the collection company's services. AccuStat bills collection services "at cost" and does not mark up collection services provided by an outside company. Delinquent patient accounts only go to the collections phase at the specific direction of the client.

What are AccuStat's billing terms?
Invoices are sent on the 10th of the month for the previous month. They are due 10 days after the invoice is sent (net 10).

How can I get in touch with AccuStat?
Here is our contact information:
Phone: 877-870-2678
Fax: 210-579-6582
Email:accustat@excite.com
Mailing address: AccuStat Medical Billing LLC 10018 Trophy Oaks Drive Garden Ridge, TX 78266

How can I get started with AccuStat?
There are only a few simple steps to getting started. Click here to get started with AccuStat.

Make Your Practice Worthwhile
Call AccuStat today!
877-870-2678